Counseling & Psychological Services

(805) 893-4411 - M-F 8:30am to 4:30pm

Getting Started at CAPS

front desk triage

How to Make an Appointment at CAPS

When you are ready to meet with a therapist, please come to our main office or call 805.893.4411and request a first-time appointment. First time appointments can either be scheduled for another day or you can be seen same day for crisis. We want students to be able to see a clinician if they are concerned about their own safety. Please let the front desk know if it is urgent, or if you feel like you should be seen right away.  

First-time appointments can be brief or long depending on your situation. You will be offered the earliest available appointment time based on your need and your schedule. If it is more urgent than the date given, please feel free to say so.  An assessment appointment will be made to determine if you need brief individual psychotherapy, a medical evaluation at SHS, group psychotherapy, or a referral to the community for longer term treatment. If you would like to request a specific therapist (or you have specific requests regarding gender, culture, etc.), please let someone know - either during your first appointment or at any time by requesting a Change of Therapist form at the front desk. 

You are welcome to call 805.893.4411 if you have any questions.

For subsequent appointments, if you would like to check/cancel your CAPS appointment, please log in to the CAPS Open Communicator.  Open Communicator cannot schedule an appointment for you - please call CAPS or come into our main office to schedule an appointment. 

Please visit the About CAPS section for information regarding the no show/late cancellation policies and fees, and the Fee Waiver form.

Additional Services

24 hours a day, you may also call 805.893.4411 to speak with a clinician who will assist you with your concern or crisis.

Faculty, staff, or friends who are concerned about a student or desire assistance in making a referral are encouraged to contact CAPS at 805.893.4411 to speak with a psychologist for guidance in this process.

Phone consultation is available evenings, weekends, and holidays by calling 805.893.4411.  For life threatening emergencies or if anyone is in immediate danger, please call 911.  

For more information about emergency services, please go to our Crisis Information page.

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