Counseling & Psychological Services

(805) 893-4411 - M-F 8:30am to 4:30pm

Crisis Assistance

If you are a registered UCSB student, or have a friend in crisis, CAPS staff are available during regular office hours to see you or consult with you, faculty/staff or parents in person or by phone: 805.893.4411.

We define a crisis as a situation where a person appears to feel greatly overwhelmed and unable to cope with some problem, is experiencing increased stress, is unable to think or act clearly or appropriately, yet feels pressure to make a decision, take some action, or make some kind of immediate change.

If the crisis involves a public disturbance or a life-threatening situation, please call 911 (or 9-911 on campus) before contacting CAPS.

The types of services offered are:
- We may intervene by speaking directly to the person(s) in crisis, generally at Counseling and Psychological Services.  
- We may provide consultation with parents, friends, faculty/staff, residence hall staff, or other campus agencies who have contacted Counseling and Psychological Services about crisis situations.   

After Hours
If you or a friend need help outside CAPS office hours, contact the following resources:
- UCSB After-Hours Phone Counseling: 805.893.4411
- Emergency/Police/Paramedics: 911 (or 9-911 for on-campus phones)
- Suicide Prevention Lifeline: 1.800.273.TALK (8255)

Please visit the Hours & Locations page for a complete listing of CAPS office hours.

Additional Crisis Resources
- To learn more about signs of distress, check out our #saysomething app.
- Student Health Social Work Services: 805.893.3087
- Distressed Student Response: 805.893.3030

If you're not sure what resource to call, review the Red Folder for more information, or refer to the Distressed Student Protocol.

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